Where do you operate?
We're based in Port Moresby and serve the National Capital District as standard. For projects outside NCD, we travel — talk to us about your location and we'll include logistics in the quote.
How quickly can you respond to a support call?
Our target is a response within one business day, and same-day for clients on a maintenance agreement. Urgent outages are prioritised.
Do you provide quotes for free?
Yes. Tell us what you need, we'll ask a few questions (or do a site visit for larger jobs), and you'll receive a written quote with clear line items. No obligation.
Can you supply the hardware as well as install it?
Yes — we procure routers, switches, cameras, computers, and accessories as part of the project, or work with equipment you've already purchased. Either way, we only recommend gear we're confident supporting.
Do you offer ongoing maintenance contracts?
We do. Monthly agreements include scheduled preventative maintenance, priority response, and discounted callout rates. It's the most cost-effective option for offices that depend on their systems daily.
Can you build and host our website?
Absolutely — we handle domain registration, hosting, design, development, and ongoing updates, so you have a single point of contact for your entire web presence.
What payment methods do you accept?
Bank transfer and cheque for invoiced work. For larger projects we typically structure payment in stages — deposit, delivery, and completion.